Terms & Conditions
Privacy Policy

Hotel – The Inbal Jerusalem (Jerusalem Omarya Hotel Company) (the “Hotel”) welcomes you and thanks you for choosing to browse our website at:  www.inbalhotel.com (the “Website” or the “Site”).

The website was created with the main goal of providing a convenient and safe platform for visitors and customers for booking and purchasing holiday deals at the hotel (the “Services”). The website provides information about the holiday deals and more services that providing by the hotel.

1. AGREEMENT TO TERMS:

  • These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and the Site (“we”, “us” or “our”), concerning your access to and use of the Site as well as any other media form, media channel, mobile website or website related, linked, or otherwise connected thereto. You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms and Conditions (“Terms and Conditions”).
  • In the event of inconsistency between any terms of this contract and any translation into another language, the Hebrew version will control and prevail on any question of interpretation or otherwise.
  • We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of these Terms and Conditions and you waive any right to receive specific notice of each such change.
  • The Site is intended for users who are at least 18 years of age.

2. INTELLECTUAL PROPERTY RIGHTS:

  • Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, application, designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us.
  • The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
  • Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, Content and the Marks.
  • You acknowledge and agree that you will be held solely responsible for information and content that you share and/or upload and/or submit on the Site including, questions, comments, suggestions, ideas, feedback, photos, video or any other information. The Site will have a free, worldwide and unlimited irrevocable license to duplicate, copy, distribute, market, edit, translate and publish the aforesaid content in whichever way the Site chooses.

3. USER REPRESENTATIONS:

  • By using the Site, you represent and warrant that: (1) Each and every use of the Site is for your own risk and responsibility; (2) all registration information you submit will be true, accurate, current, and complete; (3) you will maintain the accuracy of such information and promptly update such registration information as necessary; (4) you have the legal capacity and you agree to comply with these Terms and Conditions; (5) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.
  • We have the right to refuse any and all current or future use of the Site. Without Limiting the generality of the Foregoing, if you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to block your access and refuse any and all current or future use of the Site (or any portion thereof).

4.  PROHIBITED ACTIVITIES:

  • You may not access or use the Site for any purpose other than that for which we make the Site available. The Site may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. In case of commercial use of the Site, the Site will be entitled to take legal measures against the user.
  • The Site may prevent users from booking a reservation on the Site and/or cancel a reservation in the event of improper conduct and/or commercial use of the Site and/or unreasonable use of the Site and/or non-compliance with the terms and conditions of the Site And/or any other reason, in its sole discretion of the Site.
  • As a user of the Site, you agree not to:
    • systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us;
    • steal and/or copy and/or make any use of the designs on the Website;
    • make any unauthorized use of the Site, including collecting email addresses of users by electronic or other means for the purpose of sending unsolicited email by automated means or under false pretenses;
    • circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein;
    • trick, defraud, or mislead us and other users;
    • make improper use of our support services or submit false reports of abuse or misconduct;
    • engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools;
    • attempt to impersonate another person;
    • use any information obtained from the Site in order to harass, abuse, or harm another person;
    • use the Site as part of any effort to compete with us;
    • decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site;
    • harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Site to you;
    • delete the copyright or other proprietary rights notice from any Content;
    • copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code;
    • upload or transmit (or attempt to upload or to transmit) viruses, trojan horses, or other material, including use of spamming, that interferes the enjoyment of the Site;
    • disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site;
    • use the Site in a manner inconsistent with any applicable laws or regulations.
  • Any use of the Site in violation of the foregoing violates these Terms and Conditions and may result in, among other things, termination or suspension of your rights to use the Site.

5. THIRD-PARTY CONTENT:

  • The Site may contain (or you may be sent via the Site) links to other Sites (“Third-Party Sites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”). Such Third-Party Sites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Sites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices, or other policies of or contained in the Third-Party Sites or the Third-Party Content. Inclusion of, linking to, or permitting the use or installation of any Third-Party Sites or any Third-Party Content does not imply approval or endorsement thereof by us.
  • Any purchases you make through Third-Party Sites will be through other sites and from other companies, and we take no responsibility whatsoever in relation to such purchases which are exclusively between you and the applicable third party.

6. SITE MANAGEMENT:

  • We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms and Conditions; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms and Conditions, including without limitation, reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your contributions or any portion thereof; and (4) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

 

7. CalOPPA – California Consumer Privacy Statement

  • This California Consumer Privacy Statement supplements the Global Privacy Notice and applies solely to consumers in the state of California. This Statement does not apply to Site personnel. This California Consumer Privacy Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).
  • Categories of personal information are collected. The personal information that the Site collects fall into the following categories as established by the California Consumer Privacy Act:
    • identifiers such as your name, alias, address, phone numbers, or IP address;
    • personal information, such as a credit card number;
    • commercial information, such as purchase and content streaming activity;
    • internet or other electronic network activity information, including content interaction information, such as content downloads, streams, and playback details;
    • geolocation data, such as the location of your device or computer;
    • inference data, such as information about your purchase preferences.
  • Categories of personal information disclosed for a business purpose. The personal information that the Site discloses about consumers for a business purpose fall into the following categories established by the California Consumer Privacy Act:
    • identifiers such as your name, address, phone numbers, or IP address, for example if we use a third party carrier to deliver your order;
    • personal information, such as a credit card number, for example if we use a third party payment processor;
    • your age, gender, or other protected classifications, for example if you choose to participate in a survey distributed by a survey provider;
    • commercial information;
    • internet or other electronic network activity information, such as if we use a service provider to help us gather crash reports for analyzing the health of our devices and services.
  • Right to Request Access to or Deletion of Personal Information: you may have the right under the California Consumer Privacy Act to request information regarding the collection of your personal information by the Site, or access to or deletion of your personal information. If you wish to access this information, please contact us using the contact information provided below.
  • No sale of personal information. The Site has not sold any personal information of consumers, as those terms are defined under the California Consumer Privacy Act.
  • No Discrimination. The Site will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.

8. PERMISSION FOR DISTRIBUTION, PUBLICATIONS AND ADVERTISEMENT:

  • Any user who leaves details on the site and is added to the site’s mailing list, approves the use of their details for the purpose of receiving marketing information, updates and advertisements that the site will send from time to time.
  • A user who has provided such details will be subject to the mailing instructions detailed in the Terms and Conditions hereinafter.
  • It is prohibited to leave details of another person on the site without their consent and / or without their presence in front of the screen while leaving the details and without explaining all the Terms and Conditions to them.
  • When leaving details on the site, the user will be asked to provide personal information such as: first name, last name and an active e-mail address. Providing partial or incorrect information may prevent the user from using the site services and prevent the site from making contact if necessary. In case of a change in any of the information provided by the user, the new information must be updated on the website.
  • It is clarified that there is no legal obligation to provide details on the site however without their submission it will not be possible to receive marketing content and updates from the site.
  • the site will not use the information provided except for in accordance with the site’s privacy policy which is an integral part of this Terms and Conditions.
  • Leaving details on the site and consent to receive marketing content includes, among other things, receiving marketing content, promotions, updates and discounts offered to registered users.
  • Mailing approval (receiving of marketing content) as aforesaid, constitutes the user’s consent to the submission of advertisements in accordance with the Communications Law (Bezeq and Broadcasting) (Amendment No. 40) – 2008 (the “Communications Law”).
  • It is clarified that the user has the option to remove himself from the site mailing list at any time by clicking on the button “Unsubscribe” that appears at the bottom of any e-mail sent by the site, or by emailing the site stating that they wish to be removed from the mailing list. As long as the user has not removed himself from the mailing list, the site may transfer direct mail to the user subject to the Communications Law.
  • Mailing information should not be construed as a promise of any outcome and / or warranty for the service offered therein.
  • Mailing as a whole, including all the information contained therein, is offered as is, and will be as accurate and correct as possible, however, the information may not be complete and technical or other errors in the information could happen.
  • The user confirms that he will not have any claim in connection with mailing advertisements and / or advertisements displayed on the website, including their location on the website. It is clarified that with regard to advertisements displayed under the auspices of a third party, the site has no interference in the selection of the advertisements displayed, the truth of their content and the order in which they appear.

9.  COPYRIGHT INFRINGEMENTS:

  • We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below.

10. MODIFICATIONS AND INTERRUPTIONS:

  • We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site.
  • We also reserve the right to modify or discontinue all or part of the Site without notice at any time. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Site.
  • We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.

11. BOOKING RESERVATIONS AND PAYMENTS:

  • Booking a reservation and purchasing will be done through the ordering system on the Site. You can book accommodation units through the system, enter requested dates and the required booking details.
  • Prices, availability, and other purchase terms are subject to change. The Site reserves the right without prior notice to discontinue or change specifications and prices on the services offered on and outside of the Site without incurring any obligation to you.
  • Commercial reservations will be not allowed on the Site. A commercial reservation must be made through the hotel using the contact details at the bottom of this terms and conditions.
  • You are responsible for providing true, accurate, current, and complete information when booking reservation through the Site or otherwise. Providing false information is a criminal offense. The Site may need to verify information you provide before accepts your order, and may cancel or limit your order any time after it has been placed. If payment has already been made and your order is cancelled or limited, The Site will refund any payment you made for the order that will not be delivered due to cancellation or limitation, in subject to the cancelation policy of the Hotel.
  • If, for any reason, your credit card company declines or otherwise refuses to pay the amount owed for the service you have purchased, you agree that we may, at our option, suspend or terminate delivery of order and may require you to pay any overdue amounts incurred (including third-party chargeback fees or penalties) by other means acceptable to us. In the event legal action is necessary to collect on balances due, you agree to reimburse us for all expenses incurred to recover sums due, including attorney fees and other legal expenses.
  • No vouchers of any kind, monetary vouchers included, are valid on Jewish holidays or Hol Hamoed.
  • Booking reservations through the Site may be subject to other terms and conditions that are presented to you at the time of purchase.
  • After booking a reservation, the Website will send a number of messages to the customer, including confirmation of the reservation, invoice, information about the reservation and more. The Site reserves the right to forward the messages in any means of communication, by e-mail or text message.
  • A reservation will be considered approved only after receiving a reservation confirmation from the Site, which includes the confirmation number and reservation details.
  • All International taxes and additional fees associated with the services, which are not Israeli taxes, will apply to the customer and the customer will have no complaint on the matter.
  • The Site may not confirm a reservation made on the Site or cancel a reservation made on the Site and approved automatically, in accordance with the Site’s decision and discretion, in cases of mistakes in the reservation, including a mistake in the transaction price, a mistake in advertising the service and any other human mistake.
  • Credit card details will be entered when booking and will only be made for a deposit, unless otherwise stated and/or required on the Site at the time of booking or by the Hotel.
  • Unless otherwise stated or required, payment for the booking will be made at the Hotel upon arrival, or according to the Hotel’s requirement.
  • Without derogating from the above, it will be clarified that after providing the credit card details, the Hotel may perform a validity check of the credit card with the relevant credit card company. As part of this inspection, a limit of ____ NIS may be seized, for the purpose of checking the validity of the credit card only, with no actual charge. The seized frame will be discussed after a few days from the end of the inspection.
  • Payment in cash, subject to the approval of the Hotel, will be made according to the law, including according to the provisions of the Law for Reducing the Use of Cash, 2018.

12. CANCELLATION POLICY:

  • Request for refund, exchange or cancellation of an order will be submitted to the Site by the customer in one of the ways stated at the bottom of this Terms and Conditions.
  • Customers are eligible for refunds, exchanges or cancellations of orders within 14 business days from booking of order, and provided that there are more than 7 days, that are not rest days, prior to the check-in date.
  • In the event that a cancellation is approved by the Site a return fee of 100 NIS or 5% of the price of the order will be charged (to be determined by the cheaper option).
  • In the event that a refund, exchange or cancellation is requested by the customer after the 14 days period above, and the cancellation date does not apply within 7 business days before the service, or in case of non-arrival without prior notice, no refund will be allowed.
  • Article 14ג1 of the law states that a person with a disability, a senior citizen, or a new immigrant can cancel a remote sales transaction within 4 months of the date of the transaction or of the date of receipt of transaction details.
  • Refunds, exchanges or cancellations will be approved after the customer receives a written message of approval from the Site.
  • Refunds will be credited to the original form of payment, according to clearing company and the credit card
  • The aforesaid above is subject to the Israeli Consumer Protection Law, 1981.
  • In case of non-arrival after reservations are made, the Inbal Hotel reserves the right to charge the purchaser for the full and/or partial cost, subject exclusively to the hotel management’s judgment.

13. DISCLAIMER AND WARRANTY:

  • THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE SERVICES WILL BE AT YOUR SOLE RISK, TO THE FULLEST EXTENT PERMITTED BY LAW.
  • WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE; (3) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (4) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY.
  • The information appearing on the Site should be not construed as a promise of any result and/or responsibility for the activity of the services sold on it. The Site will not be responsible for any damage, direct or indirect, which will be caused to the user as a result of relying on information appearing on the Site and/or links to other sites and/or any other source of internal and/or external information and/or use of services displayed by Site.
  • The images on the Site are displayed for illustration purposes only. There may be differences in appearance, in color, in size, etc. between the shown on the Site and the service that will be provide to customer. Scribal errors in service description and/or price will not charge the Site.
  • Information and presentations about products and/or services displayed on the Site, originating from the Site’s business partners and/or third parties whose products and/or services appear on the Site and any content in relation to the products and/or services are the sole responsibility of the business partners and/or third parties. Therefore, it is understood that the Site has no responsibility for such information and the Site does not guarantee the accuracy of this information.
  • The responsibility for entering the correct purchase details as well as ordering the requested service, dates, accommodation units, meals and any other service applies on the customer. The Site will not be responsible for errors are made by the customer.
  • The Site recommends that users should behave as intelligent and careful customers, and read carefully the information displayed on the Site, including the information in relation to the service itself, its description and suitability, as described on the Site.
  • The provision of the service will be possible subject to the sole discretion of the site and the site will not be responsible for any delay in the provision of the Services and/or non-provision of the Services, as a result of force majeure and/or technical faults and/or incidents beyond its control, such as war, strike, acts of sabotage, disturbances to public order, act or omission of a third party or restrictions imposed by it, laws, regulations, orders or other governmental provisions, security restrictions, epidemic, closure etc.
  • The Site will not be responsible in the event that a reservation and purchase are not received in the system and/or in the event of technical faults on the Site and/or any other problems that prevents the user from booking a reservation and purchase on the Site.

14. GOVERNING LAW:

  • These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of the State of Israel applicable to agreements made and to be entirely performed within the State of Israel, without regard to its conflict of law principles.
  • Any legal action of whatever nature brought by either you or us (collectively, the “Parties” and individually, a “Party”) shall be commenced or prosecuted to the courts in the North district in the State of Israel, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non convenience.

15. CORRECTIONS:

  • There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Site, including descriptions, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

16. TERM AND TERMINATION:

  • These Terms and Conditions shall remain in full force and effect while you use the Site. without limiting any other provision of these Terms and Conditions, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Site (including blocking certain ip addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these Terms and Conditions or of any applicable law or regulation. we may terminate your use or participation in the Site and any content or information that you posted at any time, without warning, in our sole discretion.

17. MISCELLANEOUS:

  • These Terms and Conditions and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time.
  • If any of these Terms and Conditions are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term will to that extent be severed from the remaining terms which will continue to be valid to the fullest extent permitted by law.

CONTACT US:

  • In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us by:

Last updated: November, 2021

All fields marked with * are required fields.

PRIVACY POLICY

This document describes the privacy policy of Inbal Hotel (hereinafter: “the Hotel” or “we“) with respect to information that may be collected about you during your stay, visit, or use of any of the services, facilities, amenities, or activities offered at the Hotel, when using the Hotel’s website at https://inbalhotel.co.il (“the Site“), and when contacting the Hotel (hereinafter collectively: “the Services“), and reviews, among other things, how we use the information collected.

Personal Information (as this term is defined below) will be stored in the Hotel’s databases and will be used in accordance with the provisions of this Privacy Policy or pursuant to any applicable law. The Hotel is the controller of the databases to which information about you will be collected in accordance with this policy.

You are not legally obligated to provide the Personal Information detailed below. However, without providing such information, we may not be able to provide you with the Services, in whole or in part. By continuing to use the Site or making contact, you express your consent to this policy and to the collection of Personal Information about you in accordance with it, as detailed below.

In this document: “Personal Information” means data relating to an identified or identifiable person, as defined in the Privacy Protection Law, 5741-1981 (hereinafter: “the Privacy Protection Law“).

TABLE OF CONTENTS

  1. Types of Information We Collect
  2. How We Collect Information
  3. Purposes of Collection and Use of Information
  4. Disclosure of Information to Third Parties
  5. External Websites
  6. Cookies and Similar Technologies
  7. Minors
  8. Information Retention
  9. Changes to the Privacy Policy
  10. Exercising Your Rights
  11. Contact Information

1. TYPES OF INFORMATION WE COLLECT

1.1. We may collect Personal Information about you, as detailed below:

1.1.1. Identifying Details: First and last name, copy of identification card/passport,

identification/passport number, vehicle number (if provided for parking purposes), age, gender, ages of your children.

1.1.2. Contact Details: Telephone number, email address, physical address.

1.1.3. Reservation Details: Hotel location, dates of stay at the Hotel, reservation cost.

1.1.4. Payment Method Details: Bank account details, credit card details. However, credit card payments are processed through an external payment processor, and the Hotel does not store card details in its databases.

1.1.5. Information About Your Hotel Stay: Information about the services you used during your stay or visit at the Hotel, including room service, use of Hotel facilities, participation in offered activities, customer service inquiries, feedback, areas of interest, personal preferences (including dietary/medical preferences if provided), and footage collected from security cameras at the Hotel.

1.1.6. Information About Site Usage: Information about your use of the Site, including when you accessed the Site, how long you remained on the Site or on a particular screen, and what actions you performed through it.

1.1.7. Technical Information: Including information regarding your internet connection (such as IP address and internet service provider), information about the device through which you access the Site (such as device type and operating system installed on it).

1.1.8. Additional Information: Any additional information about you or about third parties that you may provide to us during the use of the Site or otherwise.

1.2. Additionally, we may collect and process statistical and aggregated data for any purpose. This type of information is not identifiable and therefore does not constitute Personal Information. For example, we may use aggregated information about Site usage to calculate the percentage of users who use a particular tool, or aggregated information about the use of Hotel facilities to calculate the percentage of visitors using them. If you provide us with Personal Information relating to third parties, you must obtain their consent to do so, and the responsibility in this regard rests solely with you.

2. HOW WE COLLECT INFORMATION

We use various methods to collect Personal Information from and about you, including but not limited to the following:

2.1. Information You Provide Directly to Us: You may provide us with identifying details, contact details, reservation details, payment method details, and information about your Hotel stay. This information is provided, among other things, through your use of the Site, when filling out forms, when making contact, when participating in activities, and/or when receiving services from the Hotel.

2.2. Information Collected Automatically: During your use of the Site, technical information or information about your use of the Site will be collected automatically. We collect this information through logs, cookies, and similar technologies. Additionally, security cameras are installed at the Hotel which may capture footage of you during your stay at the Hotel.

2.3. Public Information and Information Received from Third Parties: We may receive Personal Information, such as identifying details, contact details, reservation details and payment method details, information about your Hotel stay, and information about loyalty program membership, from third parties such as travel agents, online booking websites, credit card companies, insurance companies, and various service providers. Additionally, we may receive technical information and information about your use of the Site from analytics tool providers and advertising partners.

3. PURPOSES OF COLLECTION AND USE OF INFORMATION

We will use Personal Information in the following cases and for the following purposes:

3.1. Providing services, performing a contract with you, or entering into such a contract;

3.2. Managing reservations and stays at the Hotel, including processing reservations, billing and collection, and providing services during your stay;

3.3. Contacting you and delivering notices, including via SMS, WhatsApp, email, and/or messages within the Site, including direct marketing;

3.4. Handling inquiries you submit to us through the Site or otherwise;

3.5. Offering services and offers based on your activity characteristics on the Site and during your visit to the Hotel;

3.6. Sending and displaying marketing and advertising content, including personalized advertisements;

3.7. Managing the Site, resolving technical issues, protecting and improving the services offered on the

Site, and proper operation of the Site;

3.8. Operating, developing, improving, and managing the Site, as well as improving the service and adapting it to the customer;

3.9. Conducting satisfaction surveys and analyzing feedback to improve hospitality and service;

3.10. Maintaining security, safety, and property;

3.11. Managing legal proceedings to which the Hotel is a party or preparing for such proceedings;

3.12. Pursuant to any applicable law, court order, or demand by a competent authority;

3.13. For purposes for which you have given your consent to the processing of information in connection therewith;

3.14. For any other purpose detailed in this Privacy Policy or in the Terms of Use.

4. DISCLOSURE OF INFORMATION TO THIRD PARTIES

We may transfer Personal Information to third parties in the following cases:

4.1. Other entities related to the Hotel in connection with providing the Services;

4.2. To contractors or service providers on our behalf, for the purpose of providing and improving the Services, such as: cloud service providers, payment processing service providers, software companies, travel agents, security service providers, analytics service providers, advertising mailing and targeted advertising services, and the like;

4.3. To our professional advisors (such as attorneys, accountants) as required for the provision of their services;

4.4. If we reorganize our activities within another entity, including merger, sale of activities, etc., provided that the entity with which we merge and/or to which our activities (in whole or in part) are transferred accepts the provisions of this Privacy Policy;

4.5. To purchasers or potential purchasers of our business or parts thereof, in connection with examining a purchase or investment in the business;

4.6. In the event of a legal dispute between you (and/or an entity on your behalf) and us (and/or an entity on our behalf), to the extent required in connection with dealing with such dispute;

4.7. For the purpose of sending and displaying marketing and advertising content, including personalized advertisements;

4.8. To additional parties, with your consent and approval;

4.9. In accordance with the requirements of any applicable law and/or competent authority, and for the purpose of managing legal proceedings.

Information may be transferred and/or stored outside the borders of Israel, in connection with the purposes detailed above, including in countries where the level of protection of Personal Information is lower than that existing in Israel. In the event of such transfer, the transfer will be carried out in accordance with applicable law.

5. EXTERNAL WEBSITES

The Site may include links to external websites. Clicking on such a link may result in the collection of your Personal Information by a third party. We have no control over external websites and bear no responsibility and/or liability whatsoever with respect to them. We recommend that you read the relevant Terms of Use and Privacy Policy of external websites before using them.

6. COOKIES AND SIMILAR TECHNOLOGIES

6.1. Cookies are files that are transferred to your device and stored on it through your web browser. Cookies may facilitate your navigation on the Site, enable a faster login process, and track your actions on the Site.

6.2. The Hotel uses cookies and similar tracking technologies of the Hotel and/or third parties for the routine and proper operation of the Site, to improve performance and user experience on the Site, and for marketing and advertising purposes. As part of the information provided to us, these files may collect your device identification data, IP address, or any other information regarding your use of the Services.

6.3. Some cookies will expire when the browser is closed, and others are stored on your computer’s hard drive. Cookies contain various information such as: pages you visited, the length of time you stayed on the Site, where you came to the Site from, information you request to see when entering the Site, and more. Cookies enable, among other things, the collection of statistical data on Site usage. Cookies can also be used by the Hotel to save the need to enter your details each time you revisit certain parts of the Site.

6.4. If you wish to restrict the use of cookies, you can change the settings in your browser. To do so, please refer to your browser’s help file. However, restricting or deleting cookies may result in the Site not being adapted to your preferences, your inability to use some of the services on the Site or other websites, or impairment of your user experience.

7. MINORS

The Site and Services are not intended for minors under the age of 18, and we do not knowingly collect Personal Information from minors under the age of 18. If you are a parent or legal guardian of a minor under the age of 18 and believe that your child is using the Site, please notify us immediately. In the event of contact as a parent or guardian, we may request Personal Information from you in order to verify your identity.

8. INFORMATION RETENTION

We will retain Personal Information for the period of time required to fulfill the purposes for which it was collected, including for the purpose of fulfilling the obligations imposed on us by law, including reporting obligations. In order to determine the appropriate period for retaining Personal Information, we will consider, among other things, the purpose of its collection, its scope, nature, sensitivity, the risk that may result from unauthorized access to the Personal Information, and the period of time during which we may need the Personal Information to comply with legal requirements or to manage legal proceedings, and in accordance with any time period limitations for retaining certain data if such limitations apply under the law.

9. CHANGES TO THE PRIVACY POLICY

We may update, from time to time, the provisions of this Privacy Policy. In the event of such a change, we will display the updated policy on the Site. We recommend reviewing the Privacy Policy from time to time. Your continued use of the Site or making contact after the Privacy Policy update constitutes your consent to the content of the updated Privacy Policy.

10. EXERCISING YOUR RIGHTS

To exercise the rights granted to you under the Privacy Protection Law, you may contact us in writing using the contact details below:

10.1. You may review the information held about you in the Hotel’s databases, yourself or through your authorized representative in writing or through a guardian appointed for you, subject to the provisions of the Privacy Protection Regulations (Conditions for Viewing Information and Procedures for Appeal Against Refusal of Viewing Request), 5741-1981 (hereinafter: “the Viewing Regulations“).

10.2. In your request, you must specify all the details required in accordance with the Viewing Regulations, including your first name, identification number, father’s name, address (including postal code), the reasons for the viewing request, and the type of information requested to be viewed. To process your request, we may need to request additional details from you to verify your identity.

10.3. If you find that the information held in the Hotel’s databases about you is incorrect, incomplete, unclear, or outdated, you may request to correct such information.

11. CONTACT INFORMATION

11.1. For any questions regarding this policy, you may contact the Hotel using the following contact details:

Company Name: Omriya Jerusalem Hotel Ltd.

Address: Bell Park, 3 Jabotinsky Street, Jerusalem 9214502

Phone Number: 02-675-6666

Email Address: info@inbalhotel.com

11.2. In order for us to handle your inquiry optimally, please specify in your request your full name and contact details (name, email address, and telephone number).

Information about you, such as cookies, your usage of the site, and the details you provide, is collected in order to assist with navigation, analyze site usage, and support marketing efforts. Continuing to browse the site constitutes consent to the use of this information. For more information, you may review our Privacy Policy.

The Inbal Hotel Jerusalem

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